Intimate After-Sales Service
Quality protection
If your furniture product needs to be repaired due to quality or accidental damage, we will provide you with a one-year quality guarantee period. During this period, we will provide you with free repair or replacement services for any product problems or accessory failures caused by non-human factors. If the warranty period has expired or the damage is caused by improper use, we can still provide you with professional advice, or provide paid repairs with your consent.
Furniture Care
Our stores will wholeheartedly provide you with professional furniture installation and repair and maintenance services. When delivering and installing your furniture, we will also provide an additional comprehensive cleaning service. At the same time, for your convenience, our furniture is equipped with detailed maintenance instructions and related tools.
Customer Service Support
After you use our products, our customer service team will regularly visit you to pay attention to your experience and product quality. Once a problem is found, we will take immediate action to ensure your satisfaction. In addition, we also have telephone customer service to provide you with the after-sales support you need within our service scope.